Your data stays in India.
Your calls stay private.
Built from the ground up for Indian banking, healthcare, real estate, and enterprise sales leaders. 100% India data residency, AES-256 bank-grade encryption, zero model training on customer calls, and real-time PII masking.
Six uncompromising layers of security.
Security isn't a checklist we review at renewal time. It is engineered directly into the core data pipe of every call.
100% Indian Data Residency
All call audio, speech-to-text models, summaries, and CRM webhooks reside exclusively in ISO-certified datacenters in Mumbai (ap-south-1).
- Zero data leaves Indian sovereign borders
- Full compliance with DPDP Act 2023 regulations
- Local backups with multi-zone geographic redundancy
Bank-Grade Encryption
Enterprise data is shielded with authenticated AES-256 encryption at rest and TLS 1.3 with Perfect Forward Secrecy in transit.
- Dedicated tenant customer-managed keys (CMK)
- Hardware Security Module (HSM) key isolation
- Encrypted audio chunk streaming with SIP/SRTP
Zero Model Training
Your customer conversations, negotiations, and lead notes belong exclusively to you. QorAI never trains public or foundation AI models on your data.
- Strict Zero-Data-Retention agreements with LLM providers
- Ephemerally processed context buffers
- Legally binding contractual guarantees
Real-Time PII Masking
Aadhaar numbers, PAN cards, credit card CVVs, bank IFSC codes, and sensitive personal health data are sanitized before persistent storage.
- Sub-15ms streaming Named Entity Recognition (NER)
- Configurable custom redaction regex for your industry
- Redacted audio beeping option for recording compliance
Granular RBAC & SSO
Empower reps to see only their designated leads while granting sales directors and compliance officers tailored oversight and audit capabilities.
- SAML 2.0 & OIDC Single Sign-On (Okta, Azure AD, Google)
- Role-based record-level permission gating
- Custom IP range allowlisting & hardware token MFA
Tamper-Proof Audit Trails
Every recording played, transcript inspected, CRM record modified, or export triggered is committed to an immutable cryptographic log.
- WORM (Write Once, Read Many) audit log buckets
- Exportable SOC-2 ready access reports
- Instant notification alerts for anomalous downloads
See in-flight PII sanitization in action.
Try switching the view below to see how QorAI automatically shields customer privacy without losing deal context.
Never leak an Aadhaar, PAN, or card on the record.
When an inbound buyer speaks confidential identification details, QorAI immediately extracts the sales intent ("Wants 3BHK, booking amount paid") while permanently masking confidential digits from the raw transcript and audio logs.
Customer: "Sure, my PAN is [PAN REDACTED: *****849K] and my Aadhaar is [AADHAAR REDACTED: ****-****-9120]. I’ve sent Rs. 50,000 via RTGS."
Rep: "Received! I will generate the agreement right now."
✓ Action Item Created: Send 3BHK Agreement via WhatsApp · Due in 15 mins
Compliance across Indian & global standards.
Engineered to pass rigorous third-party audits and InfoSec vendor risk assessments.
| Regulatory Standard | Scope & Mandate | QorAI Architecture Implementation | Status |
|---|---|---|---|
| DPDP Act 2023 (India) | Digital Personal Data Protection Act compliance for Indian citizens | 100% Indian data storage in Mumbai, explicit consent logging, automated right-to-be-forgotten deletion workflows. | COMPLIANT |
| SOC-2 Type II | Security, Availability, and Confidentiality controls | Strict access management, automated vulnerability scanning, independent penetration testing, and annual third-party audits. | AUDITED |
| ISO/IEC 27001:2022 | Information Security Management System (ISMS) | Comprehensive ISMS framework covering cloud infrastructure, physical access, cryptographic keys, and business continuity. | CERTIFIED |
| WhatsApp Business API | Meta enterprise messaging compliance & spam prevention | Official Meta Cloud API partner routing, strict template pre-approvals, rate limiting, and automated customer opt-out mechanisms. | VERIFIED |
| RBI Guidelines on Outsourcing | Banking & NBFC technology vendor oversight standards | Zero offshore data transit, audit inspection rights for financial institutions, and isolated single-tenant VPC options. | READY |
Frequently asked security questions.
Everything your CISO and InfoSec audit teams need to know before going live.
Ready for your InfoSec & CISO audit?
Request our full Enterprise Security Architecture Whitepaper, SOC-2 compliance package, or schedule a technical call directly with our engineering team.