Enterprise Security, Trust & Compliance

Your data stays in India.
Your calls stay private.

Built from the ground up for Indian banking, healthcare, real estate, and enterprise sales leaders. 100% India data residency, AES-256 bank-grade encryption, zero model training on customer calls, and real-time PII masking.

100% Mumbai Datacenter Zero Training on Data AES-256 + TLS 1.3 DPDP Act Ready
QorAI Security Perimeter Node: ap-south-1 (Mumbai Tier-IV)
ENFORCED
Data Sovereignty & Residency100% DOMESTIC
Cryptographic Ciphers (AES-256 / GCM)ACTIVE
In-Flight Stream PII Redaction< 14ms LATENCY
LLM Isolation (Zero Training Retention)VERIFIED
Immutable Audit Logging & ChecksumsSYNCED
Enterprise Architecture

Six uncompromising layers of security.

Security isn't a checklist we review at renewal time. It is engineered directly into the core data pipe of every call.

100% Indian Data Residency

All call audio, speech-to-text models, summaries, and CRM webhooks reside exclusively in ISO-certified datacenters in Mumbai (ap-south-1).

  • Zero data leaves Indian sovereign borders
  • Full compliance with DPDP Act 2023 regulations
  • Local backups with multi-zone geographic redundancy
▨

Bank-Grade Encryption

Enterprise data is shielded with authenticated AES-256 encryption at rest and TLS 1.3 with Perfect Forward Secrecy in transit.

  • Dedicated tenant customer-managed keys (CMK)
  • Hardware Security Module (HSM) key isolation
  • Encrypted audio chunk streaming with SIP/SRTP
⊘

Zero Model Training

Your customer conversations, negotiations, and lead notes belong exclusively to you. QorAI never trains public or foundation AI models on your data.

  • Strict Zero-Data-Retention agreements with LLM providers
  • Ephemerally processed context buffers
  • Legally binding contractual guarantees
⊙

Real-Time PII Masking

Aadhaar numbers, PAN cards, credit card CVVs, bank IFSC codes, and sensitive personal health data are sanitized before persistent storage.

  • Sub-15ms streaming Named Entity Recognition (NER)
  • Configurable custom redaction regex for your industry
  • Redacted audio beeping option for recording compliance
◉

Granular RBAC & SSO

Empower reps to see only their designated leads while granting sales directors and compliance officers tailored oversight and audit capabilities.

  • SAML 2.0 & OIDC Single Sign-On (Okta, Azure AD, Google)
  • Role-based record-level permission gating
  • Custom IP range allowlisting & hardware token MFA
✎

Tamper-Proof Audit Trails

Every recording played, transcript inspected, CRM record modified, or export triggered is committed to an immutable cryptographic log.

  • WORM (Write Once, Read Many) audit log buckets
  • Exportable SOC-2 ready access reports
  • Instant notification alerts for anomalous downloads
Live Redaction Engine

See in-flight PII sanitization in action.

Try switching the view below to see how QorAI automatically shields customer privacy without losing deal context.

Autonomous Privacy Filter

Never leak an Aadhaar, PAN, or card on the record.

When an inbound buyer speaks confidential identification details, QorAI immediately extracts the sales intent ("Wants 3BHK, booking amount paid") while permanently masking confidential digits from the raw transcript and audio logs.

TRANSCRIPT STREAM: #REC-9824 ✓ PII SANITIZED
Rep: "Thank you Mr. Verma. To block your 3BHK unit at Worli, could you confirm your PAN for the agreement?"

Customer: "Sure, my PAN is [PAN REDACTED: *****849K] and my Aadhaar is [AADHAAR REDACTED: ****-****-9120]. I’ve sent Rs. 50,000 via RTGS."

Rep: "Received! I will generate the agreement right now."

✓ Action Item Created: Send 3BHK Agreement via WhatsApp · Due in 15 mins
Enterprise Verification

Compliance across Indian & global standards.

Engineered to pass rigorous third-party audits and InfoSec vendor risk assessments.

Regulatory Standard Scope & Mandate QorAI Architecture Implementation Status
DPDP Act 2023 (India) Digital Personal Data Protection Act compliance for Indian citizens 100% Indian data storage in Mumbai, explicit consent logging, automated right-to-be-forgotten deletion workflows. COMPLIANT
SOC-2 Type II Security, Availability, and Confidentiality controls Strict access management, automated vulnerability scanning, independent penetration testing, and annual third-party audits. AUDITED
ISO/IEC 27001:2022 Information Security Management System (ISMS) Comprehensive ISMS framework covering cloud infrastructure, physical access, cryptographic keys, and business continuity. CERTIFIED
WhatsApp Business API Meta enterprise messaging compliance & spam prevention Official Meta Cloud API partner routing, strict template pre-approvals, rate limiting, and automated customer opt-out mechanisms. VERIFIED
RBI Guidelines on Outsourcing Banking & NBFC technology vendor oversight standards Zero offshore data transit, audit inspection rights for financial institutions, and isolated single-tenant VPC options. READY
Clarifications

Frequently asked security questions.

Everything your CISO and InfoSec audit teams need to know before going live.

100% of your data — including raw call recordings, streaming audio buffers, generated transcripts, summaries, action items, and CRM logs — is hosted and processed in Tier-IV datacenters in Mumbai (AWS/GCP ap-south-1 region). No data ever leaves Indian sovereign territory.
No. Never. We maintain contractual zero-data-retention agreements with our underlying AI inference engines. Your audio and transcript data is processed ephemerally in isolated memory and is never used to train, refine, or inform any public foundation model.
By default, audio downloading is disabled across the platform. Sales managers can listen via an encrypted streaming player within the browser. If export permissions are granted to compliance officers, each export is watermarked with the user ID, timestamp, and IP address in the immutable audit log.
Upon contract termination, you receive a full cryptographic export of all your audio files, transcripts, and CRM activity logs. Once you confirm receipt, all tenant records and database backups are permanently and irreversibly purged within 30 days, verified by a formal Certificate of Destruction.
Yes. For large financial institutions, insurance providers, and enterprise healthcare networks, QorAI offers isolated single-tenant Virtual Private Cloud (VPC) deployments with custom KMS encryption keys, dedicated telephony gateways, and customized VPN peering.
Security Review

Ready for your InfoSec & CISO audit?

Request our full Enterprise Security Architecture Whitepaper, SOC-2 compliance package, or schedule a technical call directly with our engineering team.

Book Security Consultation → Contact Security Team: security@qorai.in